Personal Data Protection Law Policy
Creative Çanta (hereinafter referred to as "the Company") places great importance on the security of the personal data of our customers, website visitors, and business partners. In accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK"), as the "Data Controller," we process your personal data within the scope and for the purposes described below.
1. Data Controller
Your personal data is processed by Creative Çanta as the data controller.
2. Purposes of Processing Personal Data
Your collected personal data (name, surname, contact information, order details, IP address, etc.);
Your personal data is processed in accordance with the personal data processing conditions specified in Articles 5 and 6 of the KVKK (Personal Data Protection Law) for the following purposes:
Customizing and recommending bags and promotional products offered by our company according to your preferences, usage habits and needs;
Managing order processes, ensuring product delivery and planning logistics activities;
Issuing invoices and managing financial/accounting processes;
Tracking and resolving customer requests and complaints;
Ensuring the security of our website and fulfilling legal obligations (Law No. 5651, etc.);
With your explicit consent; conducting marketing, campaign and promotional activities.
3. To Whom and for What Purpose the Processed Personal Data May Be Transferred
Your personal data may be transferred to:
To achieve the purposes stated above; Personal data may be transferred to:
Contracted shipping companies for product delivery,
Banks and payment service providers for payment processing,
IT suppliers providing website infrastructure services,
Authorized public institutions and organizations (e.g., Tax offices, Courts) for the resolution of legal disputes or due to legal obligations, within the framework of the conditions specified in Articles 8 and 9 of the KVKK (Personal Data Protection Law).
4. Method and Legal Basis for Personal Data Collection
Your personal data is collected electronically or physically through the www.creativecanta.com website, email, telephone calls, social media platforms, or physical forms. This data is collected based on the legal grounds of "Establishment or performance of a contract," "Legal obligation of the data controller," and "Legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject."
5. Rights of the Data Subject (Article 11)
In accordance with Article 11 of the KVKK (Law on Protection of Personal Data), by applying to our Company, you have the right to:
Learn whether your personal data is being processed,
Request information regarding the processing of your personal data if it has been processed,
Learn the purpose of the processing of your personal data and whether it is being used in accordance with its purpose,
Know the third parties to whom your personal data has been transferred domestically or abroad,
Request the correction of your personal data if it is incomplete or inaccurate,
Request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the KVKK,
Object to a result that is detrimental to you arising from the analysis of processed data exclusively through automated systems,
Request compensation for damages if you suffer damage due to the unlawful processing of your personal data.
6. Communication
You can submit your requests regarding the exercise of your rights under the KVKK in writing to Veliefendi, Çırpıcı Yolu E Sk. You can submit your request by post to the address No: 3A, 34025 Zeytinburnu/Istanbul, or by email to info@creativecanta.com using a secure electronic signature, mobile signature, or the email address you previously provided and which is registered in our system.