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Privacy and Security

All services provided on our website belong to and are operated by Creative Çanta, registered at www.creativecanta.com.

Our company may collect personal data for various purposes. Below, it is stated how and in what way the collected personal data is collected and how and in what way this data is protected.

By filling out various forms and surveys on our website or in our store, members provide certain personal information about themselves (such as name, surname, company information, telephone number, address, or email address), which is collected by our website as required by the nature of the business.

Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make their choices regarding receiving such information during the membership registration process, and can change this choice later in the account information section after logging in, or by using the link in the notification message they receive.

Personal information transmitted electronically to our store by our members during the approval process carried out via our website or email will not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" we have with our members.

In order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and collect comprehensive demographic information.

 

Our company may use the requested information, even outside the purposes and scope defined in the Membership Agreement, for direct marketing purposes, either directly or through its collaborators. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our website may be used by our company and its collaborators for various statistical evaluations, database creation, and market research, without disclosing the identity of our members, even outside the purposes and scope defined in the "Membership Agreement".

Our company undertakes to keep confidential information strictly private and confidential, to consider this as an obligation of secrecy, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, and to prevent the entire or any part of the confidential information from entering the public domain or being used without authorization or disclosed to a third party.

CREDIT CARD SECURITY

 

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.

There are two things you should look for to understand that you are on a secure site when you enter the transaction process. One is a key or lock icon located on the bottom line of your browser. This indicates that you are on a secure webpage and all your information is encrypted and protected. This information is only used in accordance with the sales process and the instructions you provide. Information related to the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independently of our shopping websites. If the card's usability is confirmed, the shopping process continues. Since no information about the card is viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.

 

The reliability of payment/billing/delivery address information for orders placed online via credit card is checked by our company against credit card fraud. Therefore, for customers placing orders for the first time on our shopping sites, the accuracy of their financial and address/telephone information must be verified before the order can proceed to the supply and delivery stage. If necessary, we contact the credit card holder or the relevant bank to verify this information.


All the information you provide during registration can only be accessed and changed by you. If you securely protect your login information, it is impossible for others to access and change your information. For this purpose, registration transactions are conducted within a 128-bit SSL security area. This system is an unbreakable international encryption standard.

Online shopping sites that have an information line or customer service and clearly display their address and telephone information are more preferred today. This allows you to obtain detailed information on any questions you may have and gain a better understanding of the reliability of the online shopping company.

Note: We recommend paying attention to whether the company's full address and telephone number are listed on online shopping sites. If you are going to make a purchase, note down all the phone/address information of the store you are buying from before making your purchase. If you don't trust them, confirm by phone before making a purchase. All our online shopping sites contain all information about our company and our company location.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within its website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement only apply to the use of our store and do not cover third-party websites.

EXCEPTIONS

In the limited circumstances stated below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy". These situations are limited to:

1. Law, Decree, Regulation, etc. 1. To comply with the obligations imposed by the legal rules issued and in force by the competent legal authority;

2. To fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded between our store and users;

3. To request information about users for the purpose of conducting an investigation or inquiry duly carried out by the competent administrative and judicial authority;

4. Cases where providing information is necessary to protect the rights or security of users.

EMAIL SECURITY


When sending emails to our store's Customer Service regarding any order, never include your credit card number or passwords. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted from your emails under any circumstances.

BROWSER COOKIES


Our company may obtain information about users visiting our store and their use of the website using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. Technical communication files facilitate internet use by storing site status and preferences.

Technical communication files show how many people have visited the site, a certain number of people, etc.

  Gizlilik politikamız ile ilgili her türlü soru ve önerileriniz için info@creativecanta.com adresine e-mail gönderebilirsiniz. Firmamıza ait aşağıdaki iletişim bilgilerinden ulaşabilirsiniz.

 

Firma Ünvanı : CREATİVE ÇANTA

Adres : Veliefendi, Çırpıcı Yolu E Sk. No: 3A, 34025 Zeytinburnu/İstanbul

Eposta : info@creativecanta.com

Tel: +90 501 686 83 34

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