This general delivery policy is designed to ensure customer satisfaction and guarantee the accurate and timely delivery of orders. However, delivery times and policies may change in case of special customer requests or unusual circumstances (e.g., natural disasters).

Delivery Time: After the production process is completed, a suitable delivery date will be determined for the customer. Delivery time may vary depending on the design, size, and quantity of the product. The customer is guaranteed that the delivery date will be strictly adhered to.

Shipping and Delivery: Products will be shipped to the address specified by the customer within the delivery timeframe. Delivery time may vary depending on the size of the order and the customer's preferred shipping method. Products will be carefully packaged to prevent damage during delivery.

Acceptance of Products: Upon receipt of the products, the customer must check and confirm that their order is complete and undamaged. If any damage or missing items are found, the customer must contact our company as soon as possible.

 

Special Requests: If the customer has a special delivery request, our company will endeavor to fulfill these requests as soon as possible. However, processing such requests may require additional charges and/or additional delivery time.

Delivery Fees: Delivery fees may vary depending on the size of the order, the delivery area, and the customer's preferred shipping method. Delivery fees and completion of the order will be clearly stated to the customer before delivery.